PRIVACY POLICY

Laurel Avenue Community Association is a registered charity (1007837).

Our registered address is Laurel Avenue, The Woodlands, Durham. DH1 2EY.

Personal data is any data about, or that identifies you, the individual. Personal data can vary in its nature and consist of: 

• Contact data, e.g. name, contact details (email, phone, address etc.) 

• Personal data, e.g. date of birth, gender, ethnicity etc. 

• Financial, e.g. account details, credit/debit card details, financial transactions. 

• Social, e.g. criminal, professional status (job title, salary etc.), social networking, relationships, communications. 

We obtain information about you when you use our website, for example, when you contact us about services, to donate, or if you register to be part of any of our clubs, groups and activities.

When you engage with us, we may collect information about you. This may include any of the examples above, any interactions you have had with us and other information relating to you personally which you may choose to provide to us. 

Data protection law recognises that certain types of personal information are more sensitive. This is known as ‘sensitive’ or ‘special category’ personal information and covers information revealing racial or ethnic origin, religious or philosophical beliefs and political opinions, trade union membership, genetic or biometric data and information concerning health or data concerning a person’s sexual orientation. 
 

Sensitive information will only be collected where necessary, for example, we may need to collect health information from you when you register for an activity or take part in a project. 

We may need to understand more about your background to support the monitoring of the effectiveness of our projects. Clear notices will be provided at the time we collect this information, stating what information is needed, why it is needed, and which parts are optional. 

With your consent, we may also collect sensitive personal information if you choose to tell us about your experiences for use in research or a case study. 
 

LACA will capture data which may include (but will not be exclusive to): 

• Contact data, e.g. name, contact details (email, phone, address etc.) 

• Personal data, e.g. date of birth, gender, ethnicity etc. 

• Social, e.g. criminal, professional status (job title, salary etc.), social networking, relationships, communications. 
 

You will be made aware of any data LACA will be collecting, with a clear statement as to why and what it will be used for. 

We collect data in order to administer, deliver and monitor our services and support to service users, young people and youth practitioners and organisations, support our work, our campaigns, respond to enquiries and requests and to meet our contractual and legal obligations. 

LACA have strict safeguarding policies in place which means that in addition to collecting data about our employees for the purpose of their role with us, we capture other data in relation to criminal records. 

In order to make what we do happen and to improve the lives of all, we use personal data in the following ways: 

• To administer a range of support, including opportunities and benefits to youth practitioners and organisations. 

• To administer and monitor people’s participation on our programmes and the impact and outcomes for people. 

• To undertake research and analysis to develop and promote policy and practice. 

• To promote opportunities to people/children/young people/practitioners/youth organisations/funders/stakeholders. 

• To keep people involved and updated on policy and advocacy work including research, events and responding to media opportunities. 

• To promote the work of LACA (using media content) through websites, social media, promotional materials, publications, press releases or other illustrations of our work. 

• To engage current and potential funders and fundraisers with opportunities to support our work and make what we do possible. 

• To process financial payments and donations. 

• To ensure all those working for LACA have had relevant checks to work with children, young people and vulnerable adults. 

• To employ and manage staff. 

• To process job applications. 

• To respond to enquiries and complaints. 

• To undertake due diligence to manage risks. 

• To send you communications which you have requested and that may be of interest to you.  

LACA collect data directly from individuals (e.g. young people, practitioners, funders, current and potential employees, trustees etc.) and those with parental/guardian responsibility for a child/young person. When information is collected, we will explain what it is for and be clear about elements that are optional. 

To help promote the value of our work, LACA take a range of photos, video and audio content. Photos, videos and audio content may be used by LACA, or by our funders on websites, social media, promotional materials, publications, press releases or other illustrations of our work. 

We will ask for consent from individuals that will be used in photos where they may be identifiable. Where the individual is under the age of 18 or is a vulnerable adult, we will seek consent of the parent/guardian. Consent can be withdrawn at any time and will be notified on all paperwork. If consent is withdrawn, we will stop using the photos/videos/audio content for future purposes but may not be able to retract publications already in the public domain.

LACA capture consent for a number of its activities (identified above ‘What type of information is collected’). 
 

Consent can be withdrawn at any point by: 

• By contacting us via email. admin@laurelavenuecommunity.com OR Telephone: 0191 3845427
 

Members and young people participating in a programme can withdraw their consent at any point by contacting us.

LACA take its responsibility to protect your personal data seriously. We use a range of tools and technologies to capture, process and store data securely. Only authorised employees and those who process data on our behalf (e.g. software suppliers) have access to data. LACA have a strict Data Protection Policy and data sharing agreements in place to ensure that appropriate processes, procedures and best practice is in place to protect personal data. Only the data that is necessary to perform the task is accessed and processed.

LACA does not sell any personal data that we hold. LACA shares personal data with the following parties: 

• Organisations and partners delivering our programmes. 

• Funders will receive aggregated and anonymised statistics only. These are shared with funders to demonstrate the impact of our programmes. 

• HMRC and other organisations for the performance of employee contracts. 

• Social Services, emergency services, the Health and Safety Executive, local authorities and the police in the event of an emergency or in the event of a safeguarding issue (e.g. there is a risk to the safety of a child/young person or any other party) or to law enforcement agencies for the prevention and detection of crime. 

• Where we have a legal or regulatory obligation, we will share data/information with the police, law enforcement agencies, the Government and statutory agencies or any other necessary parties. 

• The Disclosure and Barring Service (DBS) for the purposes of verifying suitability of those working with children and young people. 

LACA will only store your data for as long as necessary and in line with the original purpose(s) that it was collected. LACA will collect, store and process personal data in line with our Data Protection Policy and have strict retention schedules outlined and adhered to in our Data Retention Policy. LACA also comply with its legal obligations to keep certain data for a period of time.

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: admin@laurelavenuecommunity.com